We take your satisfaction personally.
Did you have a problem with a claim? Let us know ASAP and we'll see if we can make it right. Did a customer service rep go above and beyond to help you? We'd like to relay your appreciation. Your feedback helps make us the best in the business!
Talk to us (Email is good, too.)
If you'd like to be contacted personally, please include your phone number or email. If you've had a problem with a repair or claim, also include your contract number so we can look into it.
Customer & Dealer Service:
PWI Customer Service Hours:
Get a friendly, knowledgeable person every time you call:
- Monday – Friday: 8:30am – 6:00pm ET
- Saturday: 9:00am – 12:30pm ET
- Closed Sunday and the following holidays:
- Memorial Day
- Independence Day
- Labor Day
- New Year's Day
Answering service is available to take messages at all other times.
Customer Comments: firstname.lastname@example.org
Customer Questions: email@example.com
Open a Claim: click here
Claim Estimates or Questions: firstname.lastname@example.org
Claim Payments: email@example.com
Current & Prospective Dealers: firstname.lastname@example.org
Sales & Marketing: email@example.com
Employment Opportunities: firstname.lastname@example.org
General Information: email@example.com
Preferred Warranties, Inc.
200 Pinebrook Place, PO Box 278
Orwigsburg, PA 17961
Looking for a Preferred Warranties protection plan? Check out the best used car dealers in your area.
Preferred Warranties, Inc. does not sell its protection plans directly to consumers. They are available only through independent dealers who have a reputation for high quality pre-owned vehicles.